September 25, 2019
There are several behaviours that are considered 'small offences' that you may not know about, CALD communities and newly arrived refugees can be at risk of committing these offences.
Find out what these offences are and how and where to get help if your client has committed a minor offence?
Florence Montalvo Cruz and Nohara Odicho from Refugee Service Legal Aid NSW have been interviewed by Audrey Bourget as part of SBS settlement Guide series to talk about legal issues that effect people when settling in Australia.
Referrals and more information
To find more information about where your clients can get help contact:
August 15, 2019
Call to action!
Help your clients recognise their legal problems and find out where you can refer them for help.
You will hear from Kerry Wright about what the Law Check-Up tool is and how you can access and use it in your everyday work; and from Scott Fox a community liaison officer who explains why and how he uses the law check-up to help people every single day.
Referrals and more information
To contact the CLE team with feedback or a topic suggestion please send us an email cle@legalaid.nsw.gov.au
June 14, 2019
Call to action!
Do you ask your clients if they are a veteran or if they have you ever done any military service?
The Veterans’ Advocacy service is a state wide specialist service of Legal Aid NSW helping veterans and their dependents get access to the services and benefits they are entitled to.
Hear from Danuzia Pontes and Nicholas Warren about the service and how it could help your clients.
Referrals and more information
To contact the CLE team with feedback or a topic suggestion please send us an email cle@legalaid.nsw.gov.au
May 27, 2019
Call to action!
Part 2 of a two part series looking deeper into the specifics of the NDIS.
In this episode you will find out about:
- pre planning
- planning meetings
- reasonable and necessary supports
- the best way to manage a plan
- support coordinators and coordinators of supports
- and how Legal Aid NSW can help
Catch up with NDIS part 1 - accessing the NDIS
Referrals and more information
To find more information about how Legal Aid NSW can help with the NDIS:
Make sure you listen to episode 10. NDIS. The basics and episode 3. NDIS. Your rights as a consumer
To contact the CLE team with feedback or a topic suggestion please send us an email cle@legalaid.nsw.gov.au
May 13, 2019
Call to action!
For Privacy Awareness Week (12-18 May), Josh from Legal Aid NSW puts the spotlight on credit reporting in an interview with the Office of the Australian Information Commissioner’s Sophie Higgins, Director of the Dispute Resolution Branch and Justin Lodge, Assistant Director of the Dispute Resolutions Branch. You can look at their website here: https://www.oaic.gov.au/
In this podcast, Sophie and Justin aim to simplify credit reporting by helping community workers understand more about credit reporting processes, a client’s rights when it comes to credit reporting and steps individuals can take to maintain a healthy credit report or improve credit health.
Referrals and more information
Get a FREE credit report — ASIC Money Smart
OAIC website
IDCARE—National identity and cyber support service
Legal Aid NSW might be able to assist you recover you credit reputation
LawAccess NSW 1300 888 529
Learn how to use the Law Check-Up tool
OAIC facebook
OAIC Twitter
May 3, 2019
Call to action!
Part 1 of a two part series looking deeper into the specifics of the NDIS.
In this episode you will find out:
- how to help your clients get access to the NDIS
- how to make an access request
- how to get your forms right the first time round
- and how legal aid can help.
Referrals and more information
Make sure you listen to episode 10. NDIS. The basics and episode 3. NDIS. Your rights as a consumer
![20. Our rights when we buy goods and services – what’s new?]()
April 8, 2019
Call to action!
Consumer law deals with your rights when you buy goods and services. In this episode we learn about:
- How common consumer law issues are
- What your clients can do if they’ve had a bad experience with Vocation and Education Training (VET) Student loans.
- Fair Trading’s new powers – sometimes Fair Trading can order a business to repair a good, replace a good or pay you money
- Where did the Financial Ombudsman Service (FOS), Credit and Investments Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT) go? They’ve all been replaced by the Australian Financial Complaints Authority (AFCA)
- We also touch on a few other things such as payday loans, basic consumer law rights and how to refer your clients for free legal advice that hopefully you and your clients will find useful!
You can call LawAccess NSW on 1300 888 529 for free legal information and referrals or visit their website
You can see where your closest Legal Aid NSW office
You can visit the Australian Financial Complaints Authority’s website or call them on 1800 931 678.
You can visit Fair Trading NSW’s website or call them on 13 32 20.
March 22, 2019
Call to action!
Natalie Neumann from the Community Legal Education branch speaks to Jeremie Quiohilag and Nohara Odicho from the Refugee Service.
Find out about the work they do, the people they help, and how you can refer you’re newly arrived or refugee clients to this service.
Referrals and more information
To find more information about where your clients can get help contact:
March 22, 2019
Call to action!
Kerry Wright from the Community Legal education branch speaks to Katie Wrigley from the government law team about immigration law and what to do if you have clients who have come to Australia on a temporary visa and their relationship has broken down due to family violence.
Find out what options are available to people in this situation, whether your client is eligible for a family violence exemption and how you can refer your clients to this service in a safe way.
Referrals and more information
To find more information about where your clients can get help contact:
![17. PART 2: The National Redress Scheme—in response to the Royal Commission into Institutional Responses to Child Sexual Abuse]()
January 18, 2019
Call to action!
We talk to Prue Gregory, the wonderful piano-playing Principal Lawyer from the knowmore legal service, about the National Redress Scheme for people who have experienced institutional child sexual abuse.
Prue talks about:
- eligibility for the scheme
- the financial implications for clients who receive a payment under the scheme
- the situation for prisoners
- other options for people
- what community and support workers can do to help, and
- how you can work safely with survivors of trauma.
The National Redress Scheme started on 1 July 2018 and runs for 10 years. knowmore is the legal service that is funded to help people through the scheme.
One of Prue’s main messages is to tell people to take a deep breath—knowmore gives priority to people who have life threatening illnesses. If your clients are not in this situation, there is no rush. They have until 30 June 2027 to make a claim.
The podcast was recorded the day after Prue attended the national apology in Canberra on 22 October 2018.
Referrals and more information
To find more information about where your clients can get help contact:
Look after yourself
Some of our topics may contain sensitive or confronting content. We want this to be a safe space for listeners. Please check the topic and description of the podcast before you tune in. If you need support there are services that can help:
